Privacy Policy
This privacy policy explains how All Gas Services collects, uses and protects personal information when you use this website or send an enquiry.
Who we are
This website is operated by All Gas Services, a local gas, plumbing and heating business serving Weymouth, Dorchester, Portland and surrounding Dorset areas.
Information we collect
When you contact All Gas Services through this website, we may collect information such as your name, email address, phone number, postcode, address details and the details you provide about your boiler, plumbing or heating enquiry.
We may also collect basic technical information when you visit the website, such as your IP address, browser type, device information and pages visited. This helps us understand how the website is used and keep it working properly.
How we use your information
We use your information to respond to enquiries, provide quotes or service information, arrange work where appropriate, keep basic business records and maintain the security and performance of the website.
We do not sell your personal information.
Our lawful basis for using your information
Under UK data protection law, we need a lawful basis to use personal information. For enquiries, this is usually because you have asked us to take steps before entering into a contract, or because we have a legitimate interest in responding to your enquiry and running the business. The ICO explains that organisations must identify a lawful basis when handling personal information. :contentReference[oaicite:1]{index=1}
Who we share your information with
We may share limited information with trusted service providers where needed to operate the website, manage emails, process enquiries, host website data or maintain business records.
We may also share information if required by law, regulation, insurance, accounting or legal obligations.
How long we keep your information
We only keep personal information for as long as reasonably necessary. Enquiry details may be kept for business administration, customer service, accounting, legal or record-keeping purposes.
Cookies and analytics
This website may use cookies or similar technologies to help the website work properly, improve performance and understand how visitors use the site.
If analytics or tracking tools are added to the website, they should be configured and described clearly so visitors understand what is being collected and why.
Microsoft Clarity
We improve our products and advertising by using Microsoft Clarity to see how you use our website. By using our site, you agree that we and Microsoft can anonymously collect and use this data.
How we protect your information
We take reasonable steps to protect personal information from loss, misuse, unauthorised access or disclosure. However, no website or email system can be guaranteed to be completely secure.
Your rights
You have rights under UK data protection law. These may include the right to access the personal information held about you, ask for incorrect information to be corrected, request deletion in certain circumstances, object to certain uses of your information and complain if you are unhappy with how your information is handled. Privacy information should tell people about their rights and how to raise concerns. :contentReference[oaicite:2]{index=2}
Contact
If you have any questions about this privacy policy or how your information is used, please contact All Gas Services using the website contact form.
Updates to this policy
This privacy policy may be updated from time to time. Any changes will be published on this page.